Software Development Engineer II - Amazon Connect (AWS)

Amazon.com Services in New York, NY

  • Industry: Information Technology - Software Engineer, Developer, And Programmer
  • Type: Full Time
  • $115,530.00 - 170,900.00
position filled
Want to disrupt an industry by delighting customers? Looking for a job where your work can have direct and massive impact? Excited to join one of the newest and most exciting AWS services? Come be a leader on a team that is building a product that will touch millions of people daily.Amazon Connect is a highly disruptive cloud-based contact center that enables businesses to deliver engaging, dynamic, and personal customer service experiences. Amazon Connect is the result of the ten years of development that went into building the tools Amazon uses to provide its award winning customer service at massive scale and launching it as a publicly available AWS service. With Amazon Connect, you can create your own cloud-based contact center and be taking calls in minutes. With Amazon Connect you can leverage the power of Artificial Intelligence and the large ecosystem of AWS services such as Amazon Lex, Amazon Polly, AWS Lambda, Amazon S3 and Amazon Kinesis to provide a truly frustration free, easy-to-use, and natural customer experience. With this technology, we are transforming an industry and the way customers interact with businesses and how agents service them.We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scalable, resilient systems while maintaining a constant customer focus.Industry analysts have said, "Amazon Connect is quietly positioned to massively disrupt by enabling companies to focus on customer service, not service centers." and "Amazon is totally disrupting the customer contact center space as they have many other marketspaces with customer-centric solutions with open platform integration with assistance from the partner community."As a developer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.What is in it for you? Team culture: You'll be joining a fun team that prides itself on a great work environment with an inclusive group of people that loves working together towards a common goal. Impact: Work on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions. Gratification: You will know you are directly responsible for solving real customer problems. Critical and Fast: This is a strategic new business for AWS, and we are moving fast, really fast. Ownership: You will quickly become responsible for key components of the service, and drive what and how to build them. Learn & Grow: If want to learn and grow with challenges of a designing and building a large-scale fault tolerant systems - this is an opportunity of a life time. Innovate: We learn from our customers and invent every day on their behalf. Make history: AWS is the leader in a current industry wide revolution, and specifically at Amazon Connect, we are changing the way customers think about contact centers. Have fun: Surround yourself with a highly talented pool of engineers that like to solve complex problems, but also work in a fun and autonomous environment.Learn more about Amazon Connect here.Media coverage on Amazon Connect: of Amazon Connect:
Associated topics: .net, application, back end, developer, programming, sde, sdet, software developer, software engineer, software programmer

You may be interested in these similar jobs!
Senior Production Engineer
Triple H Construction in Jamacia, NY

Job title: Senior Production Engineer Salary: …

Read More
POSITION WITH A FUTURE
VALUETRANS EXPRESS INC in New York, NY

Successful applicant must be a neat, literate, RESPONSIBLE adult with good manners,, motivated to work and learn the workings of the company and have…

Read More
Program Associate
L Marks in New York, NY

Program Associate - Intrapreneurship L Marks is working to transform corporate businesses by promoting the ideas of their entrepreneurial employees. …

Read More
AWS Cloud Security Engineer
Hiringbees in New York, NY

Must have significant hands on experience- Cannot be newly certified or lab experience only Description: Candidates MUST HAVE hands on coding, script…

Read More
AWS/DevOps Engineer
M-Logic in New York, NY

AWS/DEVOPS ENGINEER Responsibilities: Design, build, modify, and maintain highly scalable and fault-tolerant Amazon Web Services (AWS) infrastructur…

Read More
Java Software Engineer
Jefferson Frank in New York, NY

Java Software Engineer-Fortune 50 Company-- $165,000-- NYCMy client is a world-class consulting company that helps enterprises digitally transform th…

Read More
AWS Developer - II
Apex Systems in New York, NY

Job Description Job #: 1046945Apex Systems is looking for a AWS Engineer in NYC. If you are interested, please send an updated resume to Nikki Chambe…

Read More
python lead developer
SecurePeopleBase in New York, NY

Job descriptionIdeal candidates will have development experience working with Python as well as front-end technologies such as JavaScript and HTML/CS…

Read More
SDE - AWS
Amazon in New York, NY

DESCRIPTION Location: Seattle, NYC, Virgina Are you interested in building the next generation, cloud-based commerce system for AWS thats used …

Read More
AWS Developer
Eteam in New York, NY

AWS Dev-ops EngineerEducation Required: Bachelors or above in CS.Experience Required: 4+ YearsRelocation Provided: NoPosition Summary: Candidate is r…

Read More
AWS/DevOps Engineer
eFinancial Careers in New York, NY

AWS/DEVOPS ENGINEER Responsibilities: Design, build, modify, and maintain highly scalable and fault-tolerant Amazon Web Services (AWS) infrastructure…

Read More
Senior Software Engineer, Healthcare Data Ingestion
paige in New York, NY

Paige is a software company helping pathologists and clinicians make faster, more informed diagnostic and treatment decisions by mining decades of da…

Read More
Senior Cloud Engineer
K2 Partnering Solutions in New York, NY

A growing consultancy is seeking a Senior Cloud Engineer to join the team to assist in supporting a variety of clients in the Financial Services sect…

Read More
General Restaurant Manager – Grab & Go Concept!
CoRecruitment in New York City , NY

General Restaurant Manager – Grab & Go Concept! Salary: Ranging from $55K - $72K + 30% Yearly Salary Bonus and much much more! Location: NYC, N…

Read More
Youth Sales Representative
Riddell in Long Island, NY

Youth Sales RepresentativeRiddell is a premier designer and developer of football helmets, protective sports equipment, head impact monitoring techno…

Read More