Asset management firm looking for an application support analyst. The Application Service Delivery (ASD) organization is a uniquely positioned team that provides a broad range of global, firm wide services. In addition to traditional production support towers, ASD manages Shared Services platforms (including Enterprise Scheduling, Business Intelligence, and Evergreen) and a dedicated Quality Assurance discipline. Summary We are looking for an experienced Finance Application Support Engineer with a proven record of accomplishment of collaborating with a variety of business users on their Finance Application support needs (incident, problem and change management), on-boarding new projects for production support, and driving disaster recovery testing efforts. Working within the Application Service Delivery team, the candidate will provide Level 2 support for Finance businessrsquo applications with a primary focus on Advisory Billing, Revenue Management and Fee Billing, and AUM (Asset Under Management) The role will appeal to a well-rounded and hands on individual with excellent analytical reasoning and practical decision making, combined with an ability to communicate across a broad range of business functions and at all levels of the organization Specific Responsibilities 61623 Provide Level 2 support for all Finance applications through a comprehensive incident and problem management discipline 61623 Provide hands-on support to end-users with professional demeanor and proficient communication 61623 Develop relationships with other Technology groups, including Infrastructure, to ensure all issues are addressed up and down the application stack 61623 Documentation of Finance application usage, flows, and infrastructure 61623 Provide off hours support as needed for critical applications Role Requirements 61623 BABS degree with hands-on Finance Application support responsibilities (5+ years) 61623 Asset Management Trading business experience (5+ years) 61623 Extensive experience supporting the Finance business, particularly applications related to Advisory Fees Billing, Revenue Management and Fee Billing, and Asset Under Management (AUM) reporting 61623 Strong understanding of Equity, Fixed Income, Alternative Investments, and Portfolio Management 61623 Previous experience working with Agile methodology is a plus 61623 General knowledge of investment products, asset allocation concepts, and investment performance returns 61623 Excellent oral and written communication, analytical and inter personal skills 61623 Hands-on experience with MSSQL and .NET Platform (C, ASP.Net). 61623 Strong skills in Microsoft Office, Visio 61623 Familiarity with SysAdmiral, Informatica, and SAP Web Intelligence is a plus 61623 Hard working and self-motivated, demonstrating a high level of initiative, assert
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