Associate Director of Flight Support

EagleView in Rochester, NY

  • Type: Full Time
position filled

Company Information

Mixing technology, data, and first-in-class innovation, EagleView® is not only leading the property data analytics market, but also changing lives along the way. Come join us and make great things happen!

EagleView is a fast-growing technology company driving game changing innovation in multibillion-dollar markets such as property insurance, energy, construction, and government. Leveraging 17 years of the most advanced aerial imaging technology in the world, along with the most recent advances in machine learning and AI, EagleView is fundamentally transforming how our customers do business.

At EagleView, we believe that making our culture engaging and empowering are keys to success. Our kitchens are stocked 24/7; social, athletic, and wellness opportunities are plentiful; and the growth, education, and potential of employees is a top priority, making EagleView a “Best Place to Work” for more than five years running.

Job Description

The Associate Director of Flight Support will serve as a key member of the Operations leadership team and will report directly to the Vice President of Imagery Acquisition & Execution. The Associate Director will focus on maximizing capture system up-time and coordinating with the Operations leadership to ensure aircraft are installed with the proper imaging capture systems for collection.

The Associate Director of Flight Support will have a proven ability to implement and maintain significant process improvement and overall process continuity. The Associate Director must possess a demonstrated ability to manage performance through subordinate leaders and develop an outstanding environment of collaborative success. Experience in logistics, scheduling, and a background in using technology to solve real world problems are attributes that are necessary to fulfill the role of the Associate Director of Flight Support.

Primary Responsibilities: 

  • Direct camera system install/uninstall scheduling & staffing deployment activities
  • Drive departmental efficiencies and metrics programs to maximize capture system up-time
  • Provide visibility to camera system capture challenges to Sales, Product, and Operations leadership
  • Communicate camera system hardware and software issues to Engineering to find resolutions
  • Vet and implement tools necessary for departmental success
  • Provide direction to Master TCs to develop internal and external training programs
  • Maintain external vendor relationships in conjunction with other IA&E leaders
  • Oversee INTL shipping operations and compliance measures
  • Partner with other leaders in Operations and through-out the organization at large to drive synergy, efficiency, and a positive working environment in the execution of our work product
  • Other duties as assigned.
  • Skills & Requirements

  • Proven ability to communicate through multiple levels of the organization to drive results
  • Ability to provide oversight to large and complicated departmental initiatives
  • Experience developing KPIs and analyzing metrics
  • Demonstrated ability to lead large teams in the achievement of meaningful goals
  • Strong written and verbal communications skills
  • Strong technical and analytical skills
  • Ability to prioritize and adapt quickly
  • Well-organized, dependable, self-sufficient
  • Apply
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