Demand Planning Analyst

Employment Type

: Full-Time


: Warehousing/Logistics

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Position Summary


The Demand Planning Analyst is responsible for forecasting product demand across grocery, dairy, freezer, kitchen, bakery, deli and other product categories. The Demand Planner Associate interfaces with our forecasting software, merchandising, purchasing and production to develop and revise the forecasts for all SKUs at the location-day level for everyday demand and promotional demand. This forecast drives purchasing and ultimately supports FreshDirect’s in-stock position.The Demand Planning Associate will be cross trained to develop reports in Business Objects and provide analytical support to purchasing, manufacturing and capacity planning.

Responsibilities :

·Responsible to interpret complex data from multiple sources

·Summarize & communicate information from large data sets to multiple internal customers

·Manipulate and manage data sets with good governance

·Create KPIs and track trends to communicate success to multiple levels of the organization

·Run weekly forecasting process & participate in continuously improving the forecasting process

·Execute & Review statistical forecast model using software

·Prepare relevant material to facilitate research and discussion

·Achieve consensus for forecasts by collaborating with merchandising, purchasing, marketing and operations teams

·Partner with merchandising to forecast promotional impacts

·Analyze forecast error, service levels and scrap to improve service and reduce scrap

·Develop, launch & lead Sales & Operations planning process at multiple levels in the organization.

·Refine systems and methods to continually improve forecasts

·Communicate to non-technical colleagues how the forecast is evolving with business changes

·Responsible to interpret complex data from multiple sources

·Summarize & communicate information from large data sets to multiple internal stock holders

·Manipulate and manage data sets with good governance

Education and Qualifications :

·Bachelor’s Degree in Supply Chain, Data Analytics

·Prior experience in grocery, specifically fresh products preferred

·Minimum two (2) years in a demand planning role preferred or proven track record of analyzing and forecasting data

·APICS or other forecasting certification preferred

·Bright, fast learner, experienced excel user, good mathematics and analytical skills

·Organized, attention to detail, relentless follow-up

·Strong analytical, organizational, decision making and presentation skills

·Strong communication and interpersonal skills

·Demand planning and/or production planning experience preferred

·SAP systemic production planning (PP) experience (BOMS / Routings) preferred

·Knowledge of Microsoft Office, Access, VBA, SQL pref

Who is FreshDirect:

FreshDirect is a food tech company and the Northeast's leading online fresh food grocer, delivering directly to customers throughout seven states, including the New York City and Philadelphia metropolitan areas, and the greater D.C. metropolitan area. FreshDirect is committed to sourcing the freshest and best-tasting meat, fish, produce, and specialty items through direct relationships with suppliers, growers, and farmers. In 2016, FreshDirect expanded its portfolio in NYC with the launch of FoodKick, an on-demand business that caters to the needs of urban dwellers with a curated selection of fresh food, alcohol, and essentials—all delivered within an hour. Launched in 2002, FreshDirect is a privately held company headquartered in Bronx, NY. For more information, visit or

Our company aspires to be a valued corporate partner in all communities in which it serves and works extensively with dozens of charitable and community partners.

Why choose FreshDirect?

We are an innovative Food Technology company offering an environment where you can grow a career and feed your future and have fun while doing it! Great people deserve great benefits and we go above and beyond!

Wait, there’s more! Check out our #workperks:

Working here is pretty much as cool as you’d imagine - lots of food, lots of energy, and a whole lot of happy hours.

·Flexible and generous PTO plan

·20% discount on FreshDirect and FoodKick plus an employee at-cost food program (FD Market)

·We have a 24-hour shuttle service that runs back and forth to the subway

·Summer barbecues for FD employees

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