Student/Family Support Mentor

Employment Type

: Full-Time


: Miscellaneous


New York Edge (NYE) is New York’s leading provider of after-school programs. Our mission is to help bridge the academic performance gap among under-achieving students and in low income neighborhoods through wholesome, skill-building activities designed to improve children’s academic performance, health and wellness, attitude towards school, self-confidence, character and values, and opportunity for lifelong employment. The “Excellence Project” expands on the mission of NYE by providing opportunity to all students to grow and meet their greatest expectations in an environment that challenges students at the highest level.

General Description

The work of the Student/Family Mentor requires a long-term commitment providing support to students in elementary and/or middle school. An effective mentor establishes and upholds a relationship with the child and family over a period of at least twelve months or longer if possible supporting their social-emotional development. Children generally live on uniformity and habit. The longer someone spends time with them, the higher the probability that the child will be successful. Children who have good relationships with their mentors have a greater chance of attaining academic success. The mentor will also support and inform families of their child’s progress and how they can help them throughout their experience in the Excellence Project. All applicants must be able to function as a part of a team inclusive of a Blended Learning Math Instructor, a Blended Learning ELA and Writing Instructor/Mentor and a Student/Family Mentor (licensed School Counselor).

Primary duties and responsibilities:

  • Parental communication and support regarding student progress and potential opportunities.
  • Provide support and intervention as needed to help each child remain on track for success.
  • To create and advance a personal and optimistic relationship with a child.
  • Monitor student progress and assist students in accomplishing personal objectives.
  • Interact with students throughout the after-school period to observe and support positive growth.
  • Provide timely feedback to students and their parents to keep them engaged in the child’s positive social-emotional development.
  • Communicate with students, parents and school leadership on any concerns that may develop.
  • Provide ongoing mentoring in a supportive after-school environment.
  • Work hours will be consistent Monday through Friday with potential for some weekend or evening scheduled activities or events.
  • Engage in effective communication and support as a member of a team focused on student growth.
  • Submit hours worked via established system according to schedule.
  • Skills, Knowledge, and Abilities:

  • Minimum of 3 years experience, or comparable, with elementary or middle school students supporting their social-emotional well-being.
  • Excellent communication skills.
  • Experience working with students from diverse backgrounds.
  • Experience communicating and supporting families using workshops, family interaction and intervention skills.
  • Understanding of Artificial Intelligence (AI) and how it contributes to self-paced online learning.
  • Must be capable of accessing and transmitting information using a computer
  • Internal and external contacts required as part of the job:

    The Youth/Family Mentor must engage in a collaborative relationship with the Director, supervisors, and other key staff (ELA – Writing Instructor, Math Instructor). Ongoing contact with students, NYE/School, and parents via telephone, email, or face to face meetings.


    · Bachelor’s Degree is required with a minimum of 3 to 5 years student support experience. Concentration in either Child Psychology or Social Work.

    · Master’s Degree required, preferably in School Counseling.

    · Experience working with a diverse student population is helpful.

    · Bilingual Spanish is a plus.

    Additional Information:

  • All applicants must be interviewed, provide a sample lesson plan and either a video or demo lesson.
  • Applicants must be authorized to work and based in the US.
  • All employees participating in or serving children in NYE programs must participate in mandatory Child Abuse. Prevention online training on the appropriate conduct around children, protecting children from abuse and neglect, and reporting of known or suspected child abuse and neglect.
  • All school based NYE employees must receive all appropriate City and NY State clearances.
  • NYE offers students challenging academic coursework throughout the year.
  • Rate: $25-$30/hour

    Hours: 1pm - 6pm Monday through Friday

    Location: PS 189X

    At time of offer and acceptance, the job requires safety and security clearances through the Department of Education and Department of Health.

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