PT Crisis Services Associate

Employment Type

: Part-Time


: Miscellaneous


The Salvation Army is hiring! We are seeking individuals with a passion for helping others, and a desire to do the most good in their own community.

The Salvation Army Empire State Division is currently seeking a part-time Crisis Services Associate for the Anew Center located in Jamestown, NY. The Crisis Services Associate position exists to assist the Shelter Manager and the Anew Center Program Director in the delivery of Anew Center programs and services. The Salvation Army Anew Center provides services in Chautauqua County including the Residential Domestic Violence Program-Agnes Home, The Non-Residential Domestic Violence Program, and the Rape Crisis Program.

The Salvation Army offers a truly excellent benefits package to eligible part-time employees, including:

  • Generous time off every year that includes paid holidays, vacation time, and sick time.
  • Employer funded Pension Plan (company contributions begin after 1 year of employment).
  • Sprint and Verizon Wireless Discounts.
  • Eligibility for supplemental insurance plans, including Short Term Disability, AFLAC, and Voluntary Term Life.
  • Responsibilities

  • Initial approval of client admission into shelter according to policy and procedure and complete appropriate intake information, including the DHHS application.
  • Provide care for the residents of the shelter to ensure that safety and basic needs are met.
  • Ensure that shelter rules are followed according to policy and procedure.
  • Maintain cleanliness of the shelter and resident rooms as necessary, which includes sorting donations, laundry, organizing supplies, etc.
  • Assist in food preparation and housekeeping duties as necessary.
  • Answer the Domestic Violence/Rape Crisis phone lines, including the 24 hour hotline.
  • Assess needs, offer information and referrals, and provide crisis intervention to clients residing in shelter and/or clients contacting the hotline.
  • Conduct a “walk through” of shelter throughout each shift.
  • Shall be responsible for completing service reports, tracking statistics, and all other assigned paperwork.
  • Provide Rape Crisis and Domestic Violence emergency advocacy and accompaniment services upon direction by the Shelter Manager and/or Program Director after the acceptable completion of training.
  • Attend trainings a minimum of 10 hours annually.
  • Transport clients to shelter and various appointments as directed by the Shelter Manager and/or Program Director.
  • Communicate pertinent information relevant to the operations of the program to immediate supervisor and/or Program Director.
  • Attend staff meetings, and educational and training seminars as directed.
  • Qualifications

  • High School Diploma/GED and minimum one year relevant experience required.
  • Able to complete sexual assault training to become a Certified Rape Crisis Counselor.
  • Valid driver’s license meeting The Salvation Army insurance requirements.

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