Merchandise Associate

TJX Companies Inc. in Latham, NY

  • Industry: Retail - Others
  • Type: Full Time
position filled
JOB DESCRIPTION
Responsible for delivering a highly satisfied customer experience demonstrated by engaging and interacting with all customers, embodying customer experience principals and philosophy, and maintaining a clean and organized store environment.
Adheres to all operational, merchandise, and loss prevention standards.
May be cross-trained to work in multiple areas of the store in order to support the needs of the business. Responsibilities:- Role models established customer experience practices with internal and external customers- Supports and embodies a positive store culture through honesty, integrity, and respect- Accurately rings customer purchases/returns and counts change back to customer according to established operating procedures- Promotes credit and loyalty programs during customer interactions- Maintains and upholds merchandising philosophy and follows established merchandising procedures and standards- Accurately processes and prepares merchandise for the sales floor following company procedures and standards- Initiates and participates in store recovery as needed throughout the day- Maintains all organizational, cleanliness, and recovery standards for the sales floor and participates in the maintenance/cleanliness of the entire store- Provides and accepts ongoing recognition and constructive feedback- Adheres to all labor laws, policies, and procedures- Supports and participates in store shrink reduction goals and programs- Participates in safety awareness and maintenance of a risk-free environment- Performs other duties as assigned Requirements:- Possesses excellent customer service skills- Able to work a flexible schedule to support business needs- Possesses strong organizational skills with attention to detail- Capable of handling multiple tasks at one time- Able to respond appropriately to changes in direction or unexpected situations- Possesses strong communication skills- Capable of lifting heavy objects with or without reasonable accommodation- Works effectively with peers and supervisors to accomplish tasks- Retail customer experience preferred Nearest Major Market: Albany Job Segment:Merchandising, Retail Sales, Supply, Loss Prevention, Retail, Operations, Security
PROFILE

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