University of Rochester in Canandaigua, NY

  • Industry: Healthcare - Allied Health - Others
  • Type: Full Time
position filled

Job Details


Main Function:

• Provides outstanding service to all patients, visitors, internal and external customers. Demonstrates a positive and professional image at all times.

• Ensures that accurate demographic and insurance information is received and verified to assure timely billing and proper reimbursement.

• Collects co-payments, deductibles, and self-pay deposits at the time of service.

• Provide uninsured/ underinsured patients with Thompson Health’s Sliding Fee Application.

• Must follow all Federal and State regulations associated with the registration process.


• Energetic individual that demonstrates knowledge in customer service is required.

• Secretarial experience with strong organizational skills required. Medical background is recommended.

• Computer knowledge and skills including but not limited to McKesson and Microsoft Office products is preferred.


• High school Diploma or GED is required. Associates Degree preferred.

• Medical terminology is desired.


• Excellent history of public/ patient relations and strong communication skills is required.

• 2-3 years of previous secretary/ clerical medical office experience desired.

Thompson Health is an EOE encouraging women, minorities, individuals with disabilities and veterans to apply.


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