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MCU Excess Liability Claims Specialist


Zurich is looking for an Excess Claims Specialist within our Liability Major Case Unit. This position requires management of complex, high exposure auto and general liability claims and litigation involving bodily injury, property damage, personal injury and advertising injury. The Claims Specialist is responsible for proactively managing claims and litigation effectively in accordance with our Best Practices while delivering outstanding customer service. The position requires regular communication with customers, brokers, our Business Units and senior Claims management.

This position can be filled in any Zurich Claims office.

Basic Qualifications:

  • Juris Doctor and 5 or more years of experience managing general liability claims and litigationOR

  • Bachelors degree and 6 or more years of experience managing general liability claims and litigationOR

  • High School Diploma or Equivalent and 8 or more years of experience managing general liability claims and litigationAND

  • Must obtain and maintain required adjuster license(s)

  • Knowledge of the insurance industry, claims and the insurance legal and regulatory environment

  • Knowledge of legal statutes and procedures pertaining to liability and litigation

  • Experience in liability claims and coverage evaluation

  • Negotiation experience

  • Customer service experience

  • Experience with Microsoft Office

  • Travel 15%

Preferred Qualifications:

  • Expertise in managing bodily injury and property damage claims and litigation

  • Strong skills in coverage, claim evaluation and negotiation

  • Excellent communication skills

  • Proven organization and time management skills

  • Ability to work independently

  • Experience collaborating across work groups


Imagine working for a company that truly cares about their employees, customers, stakeholders, and communities they serve.

Imagine working for a values-driven organization that has the ambition and desire to be the best global insurance provider in the world.

Zurich is that place where 55,000 employees across approximately 200 countries and territories are all focused on helping people and helping companies protect what is truly most important to them. We are a values-driven organization that takes pride in the work that we do every day and we have the ambition to be the best global insurer in the world.

EOE disability/vets

Zurich does not accept unsolicited resumes from search firms or employment agencies. Any unsolicited resume will become the property of Zurich American Insurance. If you are a preferred vendor, please use our Recruiting Agency Portal for resume submission.

Primary Location: United States-Illinois-Schaumburg

Other Locations: United States-Maryland-Baltimore, United States-New York-New City, United States-Virtual, United States-Massachusetts-Boston, United States-Texas-Dallas, United States-Pennsylvania-Philadelphia

Schedule Full-time

Travel Yes, 15 % of the Time

Relocation Available No

Job Posting 06/19/19

Unposting Date Ongoing

Req ID: 190000I7

It is the Policy of Zurich in North America, as an equal opportunity employer, to attract and retain the best-qualified individuals available, without regard to race/ethnicity, color, religion, gender expression, genetic information, national origin, sex, gender identity, sexual orientation, marital status, age, disability or protected veteran status.

Associated topics: adjuster, automobile, bodily, claim adjuster, damage, insurance adjuster, insurance investigator, investigation, liability, liability adjuster

* The salary listed in the header is an estimate based on salary data for similar jobs in the same area. Salary or compensation data found in the job description is accurate.

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